Founder and Consultant
BSc Optom (USA), M. Optom (Aus), FIAOMC
I always thought I would follow my mother’s footsteps to be a dentist. Coincidentally I remembered another dentist candidly telling me you can afford to lose a tooth but you cannot afford to lose an eye. I suppose that story stuck in addition to me being fascinated about the fact that our eyes reveal a great deal about our overall health.
Belief. I strongly believe that what I do can help people out there and if I can help improve their lives, it gives me a great deal of satisfaction. I also treat my work like a skill in any game. Improve or be left behind. That constant drive to improve and achieve perfection inspires me and while the road ahead is long and winding, I’ve learnt to look back and celebrate the little victories along the way.
Do what is necessary to solve problems. Reviewing evidence for treatment, getting a complete understanding about patient’s life in general, having a genuine interest in patients’ life can help me come up with a better management plan and solve their problems. This applies to working with my colleagues as well. When the team is appreciated, it fuels their motivation and in turn lead to great patient care.
Although I have managed many Orthok patients and helped curb their myopia progression and achieve freedom of wearing spectacles, my most memorable patient would be a 10-year-old girl who was born with a corneal disease that affected her vision severely. When we first inserted the prosthetic scleral lens into her eye, she went from counting fingers 2 meters away to eventually achieving 6/6 vision. That helped her a great deal with her confidence and learning.
Methodical and empathetic when it comes to work. Otherwise, I am quite easygoing and even childish at times.
Seeing an improvement in the quality of my patients’ lives. If what I am doing can improve their lives, I am happy.
I love sports. Golf in particular. It teaches me a lot about myself and how to handle the ups and downs in my life.
Get plenty of outdoor time with your children, correct their posture and ensure sufficient lighting when they are doing near work.
Dip. Optom (Merit), BSc (Hons)Optom (UK)
I started wearing spectacles since I was nine years old. Shortly after, I became conscious of my appearance, and found myself taking off my spectacles to look good during my choir performances. However, I could not enjoy myself on the stage as everything seemed blurry. I grew up wishing that I could have perfect eyesight, or at least have my myopia controlled from the beginning. Since then, my hope was that other children do not have to go through this awkward, bespectacled phase like I did.
Seeing happy patients in our practice, especially young children. Most of them have never had their eyes tested before, so I could see that they are nervous and often reserved. Hence, most of the time, the parents would do the talking. The greatest sense of achievement comes when a child finally opens up to me on their next visit. This warm, wonderful feeling when I know that I have gained the child’s trust and that he/she feels comfortable with me – it is such an underrated human connection that we may overlook at times.
Treat every patient like my family member. Every patient is unique – they are all from different walks of life, with different lifestyles, and different values. What works for some patients might not work for another. Therefore, I believe that every patient should have a management plan curated by the practitioner to best suit them. I always make it a point to communicate with my patients on my action plans and ensure that they are educated about their eye health.
I have a 50-year-old patient who has an active lifestyle. He was feeling annoyed with shuttling between spectacles and soft contact lenses, and was hoping to do without spectacles entirely. Hence, he decided to give Orthokeratology lenses a shot.
Not only did he enjoy greater convenience, but he also noticed increased accuracy and reduced response time while playing tennis, which improved his overall sports performance. We were both very pleased that the outcome exceeded our expectations.
I have yet to come across many evidence-based medicine publications that discuss the correlation between Ortho-K and sports vision, so this may be an intriguing area to study.
I took a DISC test recently, and my results indicated that I’m a precisionist. I am all for the little details. I like things to be planned and organised, and am cautious in most situations. I generally enjoy the company of others, particularly with my small group of close friends, but I am equally comfortable spending a quiet evening with my husband or alone. I am honest and sincere in all my relationships.
Conversing with patients especially when we have shared interests or common topics. I love the
eureka moments when I finally solved a difficult case.
I am pretty active in my personal life. I enjoy recreational freediving. I do yoga and pole fitness. I
can do splits, headstands and am attempting handstands too!
For those who enjoy going outdoors, always put on sunglasses and start this habit from young!
BSc (Hons) Optometry and Clinical Practice (UK)
I have had myopia since I was in Primary 3. Wearing glasses didn’t bother me until I was introduced to soft contact lenses in Secondary 4. It made me feel more confident and I enjoyed the freedom of being glasses-free.
However, there was a limit to the number of hours I can wear in the daytime before I start feeling discomfort and dryness in my eyes. Ever since I started on Orthokeratology, I didn’t have to worry about these symptoms while still enjoying good vision and being spectacles-free.
This experience made me feel the need to share with anyone who wants good vision without the hassle of glasses and experiencing dryness from soft lenses.
I get a sense of accomplishment when patients feel satisfied with our level of service and care. I feel contented in helping others to achieve good vision and being able to provide the best solution to their eye concerns.
To provide great patient care is to address their concerns or problems and provide reassurance before they leave the clinic.
An Ortho-K patient’s mother told me that I was very thorough in my consultation and that made my day. Her look of appreciation is one I would remember for a long time. It gave me a sense of satisfaction knowing that I have provided the most thorough service for them.
I think I’m a relatively patient person. I enjoy helping people as it gives me a feeling of accomplishment. I also like problem-solving even though I may not be the best at it.
I think I have a great team here at Eye Braces Clinic. I love working with my colleagues and interacting with adorable kids who visit us for eye treatments.
Despite my small phobia of heights, I enjoy bouldering in my free time.
After long periods of near work, relax your eyes by looking at faraway objects rather than something green.
When I was eight, I had an eye infection that was quite severe and visited numerous doctors but was not able to diagnose the cause. I still remember the sense of helplessness I felt at that time. This incident piqued my interest about the human eye which ultimately led to me studying Optometry.
Being able to help patients of all ages, from fixing/adjusting their spectacles to teaching them patiently how to wear their Ortho-K lenses, gives me a strong sense of achievement at work.
Ortho-K is not just about the lenses but also about how to use them correctly. I make it a point to ensure that every patient is well taught and well informed on the correct techniques and processes on taking care of their eyes and lenses.
I once had a patient who came with seven pairs of prescribed spectacles. She wanted to know the differences and understand which were most suitable for different tasks.
I was able to provide concise instructions and guided her on how to care for her spectacles and eyes. Seeing patients’ confident looks at the end of each session is what keeps me going in what I do.
People often say that I am a funny and cheerful person, some go as far as to call me an aunty although I am still quite young.
I enjoy being in a fast-paced environment which has allowed me to grow and hone my skills. Having the opportunity to work and interact with children also adds to the fun!
Thanks to my helpful and friendly colleagues who have also made work exciting and enjoyable!
I am not fluent in Chinese as I spent most of my childhood in the United States.
Follow the rule: If your eyes do not look good, feel good or see good, do not wear your contact lenses and head down for an eye check as soon as possible.
BSc (Hons) Optometry (UK)
In secondary school, one of the chapters in biology was about the eye. It was a 15 page chapter and I remember thinking, how could such a small organ be linked to one of the most important senses?
Later I discovered that Ngee Ann Polytechnic had this diploma course. At 17, I was still figuring out what to do in life and so I gave it a shot and got accepted. 5 years later, I have a diploma and degree in Optometry and after all my clinical modules of seeing so many patients from different walks of life, I love connecting with my patients and knowing things about them beyond their eyes.
The best part would be patient satisfaction. When a patient tells me that I’ve been of great help or was very clear while explaining something to them, it gives me a great sense of fulfilment.
Great care is ensuring that patients feel comfortable to ask questions and raise their concerns when addressing their eye problems. We should help them feel reassured about their eye condition before leaving the clinic.
I remember my first time explaining how our treatment works and the lovely parents of the patient thanked me and commented that I was very clear and thorough with it. It’s heartwarming when parents acknowledge our service and the slightest comment such as the one above would make our day.
I think I’m pretty fun to be around. I’m cheerful, hardworking and will go the extra mile to help someone.
It’s all about the people. My colleagues make work enjoyable. I also love being able to meet new patients.
I missed my own graduation after inviting all my friends to attend.
If your eyes feel dry, just do warm compression for about 5 minutes and you’ll feel much better.
When I was in secondary school, I did not know what course would interest me, but I knew I like to help people. Till one day, my chemistry teacher mentioned that optometrists could help people with eyesight problems. That was when I thought this course would suit me because I think eyesight is important for people as they are vital in how we view the world around us. Hence, I applied decided to study optometry.
When clients are happy and satisfied at the end of the visit, especially when they look at you and say, “Thank you!”
Great patient care is when the patient feels fully comfortable and not stressed. Also, it’s important to always have patience and put 100% of our heart into taking good care of them.
I may not have a most memorable patient yet, but since I joined Eye Braces Clinic, almost all the patients here were friendly and nice, especially the first few times when I explained the insertion/removal and care regimen to them.
I’d like to think of myself as kind, patient, friendly and easy-going. People have also said that I’m a good listener, which I find value-adds to the work I do.
Being able to meet and interact with people from all walks of life. Also, I experience gratification in being able to help them improve their vision.
Call me an adrenaline junkie. I am very adventurous, and I like to seek thrill and excitement.
Follow the rule of 20 – for every 20 minutes of work or reading, take a 20 seconds eye break and look at something 20 feet away.
My family is my passion, and children inspire me. When I meet young children learning how to put on their own Ortho–K lenses and succeed at doing it themselves, I get a very satisfying feeling because I know I did my best to help them.
I think the best way of showing our care for patients is to let them feel that they are important to us, and I do so by listening to their needs and giving support.
There was this 5-year-old girl who was so brave in putting on her Ortho-K lens. She is so determined, she never cried nor complained. She just listened attentively to the instructions and managed to put on the lenses on her own. I remember being very proud of her, and even until now whenever she visits for a check-up, she’s always happy and thankful. She is the reminder that I’m the friendly “Aunty Marie” at Eye Braces Clinic.
I think I’m fun, loving, happy and chatty at the same time. I am very passionate about my work and I love meeting and talking to people.
When someone comes and says, “Thank you for the help.” It feels great to have made a difference in their lives.
I never imagined myself to be working in the Optometry industry. I’ve always thought I’d become a chef.
Visit your eye doctor regularly, eat healthy and choose to engage in more outdoor activities instead of looking at electronic devices.